Clear The Cache Memory

30-04-2021
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Clearing cache is a quick and easy way to free up space and (hopefully) fix a misbehaving app. Clearing app cache will not delete app data like account information. Here's how to clear app cache: 1. The Vivaldi app for Android lets you clear the cache as well: Tap the V icon at the top right of the app and then tap Settings. Scroll down and select Privacy. Tap Clear browsing data.

  1. How To Clear The Cache Memory In Linux
  2. Where Is My Cache On My Computer
  3. Clear Cache Memory Windows 10
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You can remove an add-in that you've previously sideloaded on Windows, Mac, or iOS by clearing the Office cache on your computer.

Additionally, if you make changes to your add-in's manifest (for example, update file names of icons or text of add-in commands), you should clear the Office cache and then re-sideload the add-in using updated manifest. Doing so will allow Office to render the add-in as it's described by the updated manifest.

Clear the Office cache on Windows

To remove all sideloaded add-ins from Excel, Word, and PowerPoint, delete the contents of the folder:

If the following folder exists, delete its contents too:

To remove a sideloaded add-in from Outlook, use the steps outlined in Sideload Outlook add-ins for testing to find the add-in in the Custom add-ins section of the dialog box that lists your installed add-ins. Choose the ellipsis (...) for the add-in and then choose Remove to remove that specific add-in. If this add-in removal doesn't work, then delete the contents of the Wef folder as noted previously for Excel, Word, and PowerPoint.

Additionally, to clear the Office cache on Windows 10 when the add-in is running in Microsoft Edge, you can use the Microsoft Edge DevTools.

Tip

If you only want the sideloaded add-in to reflect recent changes to its HTML or JavaScript source files, you shouldn't need to clear the cache. Instead, just put focus in the add-in's task pane (by clicking anywhere within the task pane) and then press F5 to reload the add-in.

Note

To clear the Office cache using the following steps, your add-in must have a task pane. If your add-in is a UI-less add-in -- for example, one that uses the on-send feature -- you'll need to add a task pane to your add-in that uses the same domain for SourceLocation, before you can use the following steps to clear the cache.

  1. Install the Microsoft Edge DevTools.

  2. Open your add-in in the Office client.

  3. Run the Microsoft Edge DevTools.

  4. In the Microsoft Edge DevTools, open the Local tab. Your add-in will be listed by its name.

  5. Select the add-in name to attach the debugger to your add-in. A new Microsoft Edge DevTools window will open when the debugger attaches to your add-in.

  6. On the Network tab of the new window, select the Clear cache button.

  7. If completing these steps doesn't produce the desired result, you can also select the Always refresh from server button.

Clear the Office cache on Mac

Add-ins are often cached in Office for Mac, for performance reasons. Normally, the cache is cleared by reloading the add-in. If more than one add-in exists in the same document, the process of automatically clearing the cache on reload might not be reliable.

Clear memory cache cmd

You can clear the cache by using the personality menu of any task pane add-in.

  • Choose the personality menu. Then choose Clear Web Cache.

    Note

    You must run macOS version 10.13.6 or later to see the personality menu.

You can also clear the cache manually by deleting the contents of the ~/Library/Containers/com.Microsoft.OsfWebHost/Data/ folder.

Note

If that folder doesn't exist, check for the following folders and if found, delete the contents of the folder:

  • ~/Library/Containers/com.microsoft.{host}/Data/Library/Caches/ where {host} is the Office application (e.g., Excel)
  • ~/Library/Containers/com.microsoft.{host}/Data/Library/Application Support/Microsoft/Office/16.0/Wef/ where {host} is the Office application (e.g., Excel)
  • ~/Library/Containers/com.microsoft.Office365ServiceV2/Data/Caches/com.microsoft.Office365ServiceV2/
  • ~/Library/Containers/com.microsoft.Office365ServiceV2/Data/Library/Caches/com.microsoft.Office365ServiceV2/

Clear the Office cache on iOS

To clear the Office cache on iOS, call window.location.reload(true) from JavaScript in the add-in to force a reload. Alternatively, you can reinstall Office.

See also

  • Before you begin
  • Mobile browsers
  • Desktop browsers

Before you begin

Clearing your web browser's cache, cookies, and history may remove data such as the following:

  • Saved passwords
  • Address bar predictions
  • Shopping cart contents, etc.

While you should clear your web browser's cache, cookies, and history periodically in order to prevent or resolve performance problems, you may wish to record some of your saved information first. If you are unable to do so, see Troubleshooting alternatives below.

For details about browser cache, cookies, and history, see:

  • For desktop browsers, to quickly open menus used to clear your cache, cookies, and history, ensure that the browser is open and selected, and press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn't work, follow the appropriate instructions below.
  • If the instructions below don't exactly match what you see, you may need to update your web browser to the latest version.

    If you don't see instructions below for your specific version or browser, search your browser's Help menu for 'clear cache'. If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]. In Firefox, if you don't see the menu bar, press Alt.

  • UITS strongly recommends that you use a supported browser, and not Internet Explorer (IE). IE 11, the last major version, no longer supports Microsoft Teams, and will stop supporting Microsoft 365 apps in August 2021.

Troubleshooting alternatives

How

If you need to clear your cache, cookies, and history for troubleshooting purposes, but aren't yet prepared to lose the content listed above, you may wish to consider using a private browsing window in your preferred browser as a temporary solution:

  • Private Browsing (Firefox)
  • Browse in private with Incognito mode (Chrome desktop and Android)

Mobile browsers

Android

The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, find and tap your web browser. Tap Clear Data and then Clear Cache.
  4. Exit/quit all browser windows and re-open the browser.

Chrome for Android

  1. Tap Chrome menu > Settings.
  2. Tap (Advanced) Privacy.
  3. From the 'Time Range' drop-down menu, select All Time.
  4. Check Cookies and Site data and Cached Images and Files.
  5. Tap Clear data.
  6. Exit/quit all browser windows and re-open the browser.

Safari for iOS

  1. Open your Settings app.
  2. Tap Safari.
  3. Tap Clear History and Website Data and confirm.
  4. Exit/quit all browser windows and re-open the browser.
Clear

Chrome for iOS

  1. Tap Chrome menu > Settings.
  2. Tap Privacy.
  3. Tap Clear Browsing Data.
  4. Choose the data type you want to clear.
  5. Tap Clear Browsing Data.
  6. Exit/quit all browser windows and re-open the browser.

Desktop browsers

Chrome

  1. In the browser bar, enter:
  2. At the top of the 'Clear browsing data' window, click Advanced.
  3. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site data
    • Cached images and files

    From the 'Time range' drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.

  4. Click CLEAR DATA.
  5. Exit/quit all browser windows and re-open the browser.
Cache

Firefox

  1. From the History menu, select Clear RecentHistory.

    If the menu bar is hidden, press Alt to make itvisible.

  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to 'Details', click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
  4. Click Clear Now.
  5. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

How To Clear The Cache Memory In Linux

Microsoft Edge Legacy support ended on March 9, 2021. If you still have Edge Legacy, UITS recommends installing the new Chromium-based Microsoft Edge by running Windows Update.

  1. In the top right, click the Hub icon (looks like star with three horizontal lines).
  2. Click the History icon (looks like a clock), and then select Clear all history.
  3. Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
  4. After the 'All Clear!' message appears, exit/quit all browser windows and re-open the browser.

Opera

Where Is My Cache On My Computer

  1. From the Opera menu, select Settings, then Privacy & Security, and then Clear browsing data....
  2. In the dialog box that opens, from the 'Obliterate the following items from:' drop-down menu, select The beginning of time.
  3. Select the following:
    • Browsing history
    • Download history
    • Cookies and other site data
    • Cached images and files
  4. Click Clear browsing data.
  5. Exit/quit all browser windows and re-open the browser.

Safari 8 and later

Clear Cache Memory Windows 10

  1. From the Safari menu, select Clear History... or Clear History and WebsiteData....
  2. Select the desired time range, and then click Clear History.
  3. Go to Safari > Quit Safari or press Command-Q to exit the browser completely.