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We’ve made changes to help lessen the chances you’ll come into contact with COVID-19.
Already scheduled an appointment? Visit the appointment waiting room.
Urgent COVID-19 and flu problems
Open Monday through Friday, 7:30 a.m. to 7:30 p.m. and Saturday and Sunday, 8 a.m. to 5 p.m.
- Marysville**
- Shoreline*
- Smokey Point*
- Book a virtual visit. Call 1-425-257-1400.
These sites will ONLY see flu or COVID-19 symptoms.
For problems that are not COVID-19 or flu
Open Monday through Friday, 7:30 a.m. to 7:30 p.m., and Saturday and Sunday, 8 a.m. to 5 p.m.
- Marysville**
- Mill Creek
- Shoreline*
- Smokey Point**
- Snohomish
These sites will NOT see flu or COVID-19 symptoms.
*Kaiser Medicare Advantage HMO and Commercial HMO are out of network in King County.
**Kaiser Core and Medicare Advantage HMO are out of network at Marysville and Smokey Point.
Walk-in clinic or ER, what's the difference?
Kaiser Hospital Copay
- Abdominal pain
- Allergies
- Asthma
- Colds
- Cough or upper respiratory symptoms
- Ear or sinus pain
- Fevers
- Flu symptoms
- Foreign object in nose
- Headaches
- Minor burns and bruises
- Possible broken bones
- Rash or hives
- Scrapes and cuts
- Sprains
- Stings and bites
- Urinary symptoms
- Work-related injuries
Call 911 and seek emergency care for sudden or unexpected medical problems, like:
- Amputation of limbs or deep wounds with severe bleeding
- Chest pain (suspected heart attack or stroke)
- Inhaled smoke or chemical
- Major burns to the face or large areas of the body
- Physical or sexual assault
- Poisoning, overdoses and suicidal behavior
- Pregnancy problems over 20 weeks, including labor, bleeding, fluid leaks or the fetus has stopped moving
- Severe head injuries with loss of consciousness or new seizures
- Sudden confusion, weakness, dizziness, numbness, severe headache or difficulty speaking or breathing
- Vomiting blood
Walk-in clinic FAQs
It depends, and we’ll do our best to help you quickly. Typical waits are 15 minutes to an hour. Often, our walk-in clinics can see you faster than an emergency room. Schedule your spot or check the wait times before you go.
You’ll see one of our experts: a medical doctor, a nurse practitioner, a physician assistant or a doctor of osteopathic medicine. They have a great deal of skill and knowledge. Each one is devoted to making lives better through health and healing and doing what is right for each patient.
Check with your health plan for details and copay amounts. We bill urgent care visits as an office visit, not ER care. Walk-in clinic care tends to cost patients less than an ER visit.
Use our price sheet to view current prices for primary care and walk-in clinic services. This includes physician visits, preventive visits, preventive screenings and other services.
If you’re in severe pain, call 911. If you’re not, the walk-in-clinic might be faster, more helpful and less costly. Your health information from the visit can be shared with your primary care doctor and any specialists as needed.
No, you can seek urgent care in our walk-in clinics, even if you don’t have a primary care provider (PCP). If you don’t have a PCP, we think it’s important to find one. We are happy to help you do so. You want a doctor who knows you and your unique health care needs. Everyone is different. For the best health, find yourself a PCP for annual visits.
Walk-in clinic visits are billed as office visits, not as ER or urgent care center visits. Please check with your health plan to find out how walk-in visits are covered.
COVID-19 FAQs
- Congestion or runny nose
- Cough
- Diarrhea
- Fatigue
- Fever or chills
- Headache
- Muscle or body aches
- Nausea or vomiting
- New loss of taste or smell
- Shortness of breath or difficulty breathing
- Sore throat
If you have a higher chance of becoming very sick with COVID-19, you may want to stay home and book a virtual walk-in clinic visit instead. Can you answer “yes” to any of these?
- Age 65 or older?
- Severely overweight?
- Have diabetes (whether you use insulin or not)?
- Have asthma (moderate or severe)?
- Have COPD, emphysema or other serious lung problem?
- Have a serious heart problem?
- Have kidney disease with dialysis?
- Have liver disease?
- Live in a nursing home or long-term care facility?
- Have problems with your immune system?
If you answered “yes,” think about booking a virtual visit. To book a virtual visit, call 1-425-257-1400.
This is a comparison of the copay medical plans for FY 2019-20 open enrollment. Please see the High Deductible Health Plan Comparison page as well.
| United Healthcare (UHC) Copay Choice Plus Plan | Kaiser Permanente (KP) DHMO Plan | ||||
|---|---|---|---|---|---|
| Annual Deductible | Network | Non-Network | Annual Deductible | Network | Non-Network |
| Individual | $1,500 | $3,000 | Individual | $750 | Not Covered |
| Family | $3,000 | $6,000 | Family | $1,500 | |
Kaiser Copay Cost
| Annual Out-of-Pocket Max: UHC | Annual Out-of-Pocket Max: KP | ||||
|---|---|---|---|---|---|
| Annual Deductible | Network | Non-Network | Annual Deductible | Network | Non-Network |
| Individual | $5,000 | $10,000 | Individual | $2,000 | Not Covered |
| Family | $10,000 | $20,000 | Family | $4,000 | |
| Co-Insurance: UHC | Co-Insurance: KP | ||||
|---|---|---|---|---|---|
| Annual Deductible | Network | Non-Network | Annual Deductible | Network | Non-Network |
| Percentage you pay after you have satisfied your deductible. | 20% | 50% | Percentage you pay after you have satisfied your deductible. | 10% | Not Covered |
| Office Visits/Urgent Care (1): UHC | Office Visits/Urgent Care (1): KP | ||||
|---|---|---|---|---|---|
| Service | Network | Non-Network | Service | Network | Non-Network |
| Preventative Care/Screenings | No Charge | 50% of eligible expenses after deductible | Preventative Care/Screenings | No Charge | Not Covered |
| Primary Care - Illness/Injury | $30 Copay | Primary Care - Illness/Injury | $30 Copay | ||
| Specialist | $50 Copay | Specialist | $50 Copay | ||
| Inpatient Hospital | 20% Co-insurance after $1,000 Copay | Inpatient Hospital | 10% Coinsurance | ||
| Urgent Care | $75 Copay | Urgent Care | $75 Copay | ||
| Ambulance | 20% after deductible | Ambulance | $500 Copay | ||
| Emergency Room | $500 Copay | Emergency Room | |||
| Virtual Visits (Network Benefits are available only when services are delivered through a Designated Virtual Network Provider.) | $30 Copay | Not Covered | Virtual Care - Primary/Specialty - Phone Visit, Video Visit - Chat Online, Email, E-visits | No Charge | Not Covered |
Kaiser Copayment Plans
| Mental Health (1): UHC | Mental Health (1): KP | ||||
|---|---|---|---|---|---|
| Service | Network | Non-Network | Service | Network | Non-Network |
| Inpatient (Hospitalization/Day Treatment) | 20% Co-insurance after $1,000 Copay | 50% of eligible expenses after deductible | Inpatient (Hospitalization/Day Treatment) | 10% Coinsurance | Not Covered |
| Outpatient (Therapy) | $30 Copay | Outpatient (Therapy) | $30 Copay | ||
Does Kaiser Cover Er Visits
| Substance-Related & Addictive Disorders Services (1): UHC | Substance-Related & Addictive Disorders Services (1): KP | ||||
|---|---|---|---|---|---|
| Service | Network | Non-Network | Service | Network | Non-Network |
| Inpatient | 20% Co-insurance after $1,000 Copay | 50% of eligible expenses after deductible | Inpatient | 10% Coinsurance | Not Covered |
| Outpatient (Therapy) | $30 Copay | Outpatient (Therapy) | $30 Copay | ||
| Vision: UHC | Vision: KP | ||||
|---|---|---|---|---|---|
| Service | Network | Non-Network | Service | Pediatric (up to end of month he/she turns age 19) | Adult (members age 19 and over) |
| Up to 1 Routine Exam per plan year under the Medical Plan | $50 Copay | - Allowances apply to network providers only. - Please refer to your plan details for out-of-network allowances | Optometrist/ Ophthalmologist | Optometrist: $30 Copay/ Ophthalmologist: $50 Copay (Includes contact lens fitting up to $175) | |
| Optical hardware | - Frames $130 allowance OR - Contact lens $150 allowance | Optical hardware | - 10% Coinsurance - 1 pair of glasses & lenses every 2 years or 2 years of contact lenses | $150 Credit once every 24 months towards optical hardware | |
| Prescription: UHC | Prescription: KP (2) | ||||
|---|---|---|---|---|---|
| Retail: 30-day supply | Mail Order: 90-day supply | Retail: 30-day supply | Mail Order: 90-day supply | ||
| Tier 1 | $10 Copay | $20 Copay | Generic | $10 Copay | $20 Copay |
| Tier 2 | $30 Copay | $60 Copay | Preferred Brand Name | $30 Copay | $60 Copay |
| Tier 3 | $50 Copay | $100 Copay | Non-Preferred Brand Name | Approved drugs covered at generic costshare | |
| Specialty (30 day supply) | 20% up to $100 | Specialty | 20% up to $100 | ||
* Please refer to the official plan documents for detailed information and listing of covered services
- If a procedure is preformed during a Primary Care, Specialty Care, or Urgent Care Visit then the service is covered at coinsurance after deductible is met.
- For Southern Colorado Kaiser Permanente members: maintenance medications must be filled at a Pharmacy in a Kaiser Permanente medical office or through Kaiser Permanente mail order.
Kaiser Permanente Emergency Copay
Rates - Employee Monthly Contribution
What Does Er Copay Cover
| United Healthcare Copay Choice Plus Plan | Kaiser Permanente DHMO Plan | ||
|---|---|---|---|
| Employee Only | $159.14 | Employee Only | $93.72 |
| Employee + Spouse | $437.52 | Employee + Spouse | $298.02 |
| Employee + Child(ren) | $310.30 | Employee + Child(ren) | $190.34 |
| Family | $638.86 | Family | $440.48 |